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PILLAR

STORAGE OBSERVABILITY FOR POST-PRODUCTION

Keep the session moving.

Find the storage slowdown.
Get back to the work that matters.

A quiet color grading suite with a cinema display, grading console, and shared workspace.
Behind every frame, a system worth understanding.EDITORIAL / COLOR / VFX / SOUND / FINISHING

Built for facilities
with storage of their own.

LinuxTrueNAS SCALEUnraid

Installation requires Docker and sudo/root access. Check compatibility for your OS version.

Check your platform

LESS GUESSWORK. MORE CONTEXT.

“The server is slow.”
Now you have a starting point.

A stalled render. A stuttering timeline. A room waiting on playback. Bring storage health, I/O behavior, and capacity into one investigation.

One question at a time.
A specific answer each time.

CHICAGO · MAIN FACILITY / EDIT_SHARE_01Illustrative example

“The server is slow.”

Editor, Suite A · 17:31

Playback at risk on Edit_Share_01

Reads per request against the time one frame allows

Which server?
Edit_Share_01Suite A · Editorial, Chicago · Main Facility
Which part of it?
Bay 06 (sdf)One disk reads 148 ms. Its 23 neighbors read 4–6 ms.
Is it the network?
Host link OKHost link bond0 (25 GbE) at 16%, 0 drops, 0 errors. Switches and workstations are not measured.
How far over?
148 msOne 24 fps frame allows 41.7 ms. The safe target is 20 ms.
Who is affected?
3 streamsSuite A playback. Suite A opens Tue 09:00.

What now? Replace Bay 06 (sdf) before Tue 09:00.

Pillar is read-only: it names the likely cause, you make the call.

Simulated demo data. The network answer covers the storage host's own link only.

Go deeper with the optional Observer: block-I/O latency histograms and percentiles on compatible hosts.

Explore the full demo

Examples and demo data are simulated. Host telemetry helps investigate storage; it does not establish end-to-end workstation or switch health.

VISIBILITY, WITH BOUNDARIES.

Your media
stays yours.

Observe storage health.
Keep control of your host.

Read the security architecture
No media access
No media dataset mounts or file-content collection in the documented deployment.
No inbound ports
The storage host initiates the HTTPS connection. No listening TCP or UDP ports.
Fit comes first
Linux, TrueNAS SCALE, and Unraid. We review your host, permissions, and available signals before an evaluation.
What does the Agent collect?

Drive and ZFS pool health, SMART data, capacity, host information, and mean I/O latency. The optional Observer adds block-I/O histograms; exact platform and kernel compatibility must be checked. Read the Agent reference.

PRICING

Priced per appliance you monitor

Choose a plan for the number of storage appliances you monitor. No per-terabyte metering on the plans shown.

Standard plans

MonthlyAnnualSave ~17%

Studio Fleet

For multi-suite post houses & boutique finishing facilities

3 appliances
$349/ mo

Billed monthly • Up to 3 appliances

View Studio Fleet features
  • • Storage-side latency indicators and scrub-window alerts
  • • Capacity runway, chargeback, and cold-disk-safe monitoring
  • • 90-day telemetry retention and up to 10 team seats
Start a 14-day trial for Studio Fleet →

Choose monthly or annual billing when you upgrade after the trial.

Facility Enterprise

For high-throughput facilities, broadcast groups & studio campuses

10 appliances
$799/ mo

Billed monthly • Up to 10 appliances

View Facility Enterprise features
  • • Security brief and architecture review to support facility assessments
  • • Dedicated integration support and plan-specified team seats
  • • Custom multi-pool and cross-chassis alert routing
Start a 14-day trial for Facility Enterprise →

Choose monthly or annual billing when you upgrade after the trial.

Prices, plan availability, included services, and renewal terms are subject to the applicable Order Form and Terms of Service.

Need more than ten appliances? Contact us about a custom plan.

Need SSO (SAML/OIDC)? Available on custom plans — contact us.

Start a 14-day trial

One organization, one appliance. No card required.

Your 14 days start when your first appliance connects—not when you sign up.

When the trial ends, choose a plan to keep full access. Monitoring and alerts for your connected appliance continue, and your history is kept.

LET’S LOOK AT YOUR SETUP.

A clearer picture.
A calmer machine room.

Bring your storage setup and a slowdown you want to understand. We’ll walk through where Pillar fits.

Book a walkthrough

Opens an email to our team.

Close-up of rack-mounted storage drive bays in warm machine-room light.