1. Introduction
Welcome to Pillar Interactive LLC ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.
Our commitment to privacy is fundamental to our philosophy. We believe that software should respect user privacy by design, and we apply this principle to everything we build.
2. Data We Collect
We collect minimal data necessary to provide our services:
2.1 Information You Provide
- Contact Information: When you reach out through our contact form or subscribe to our mailing list, we collect your name and email address.
- Communication Content: Any messages or feedback you send us.
2.2 Automatically Collected Information
- Usage Data: Basic analytics data such as page views, referrer information, and general geographic location (country/city level only).
- Technical Data: Browser type, operating system, and device type for ensuring compatibility and improving user experience.
2.3 What We Don't Collect
- We do not use tracking cookies
- We do not collect or store payment information on our servers
- We do not engage in behavioral profiling
- We do not sell or rent your data to third parties
3. How We Use Your Data
We use your data exclusively for the following purposes:
- Communication: To respond to your inquiries and send updates if you've subscribed to our mailing list
- Service Improvement: To understand how our website is used and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- Service Providers: With trusted third-party services that help us operate our website (e.g., Netlify for hosting, privacy-focused analytics tools)
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, with your data protection rights maintained
5. Data Security
We implement industry-standard security measures to protect your data:
- All data transmission is encrypted using HTTPS
- We regularly update and patch our systems
- Access to personal data is restricted to authorized personnel only
- We conduct regular security audits
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from our communications at any time
To exercise any of these rights, please contact us using the information below.
If you have any questions about this privacy policy or our data practices, please contact us:
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.
